
Frequently asked questions
How do I download an image or video from Alamy?
What file formats are available for downloads on Alamy?
Can I download a watermarked version to test in my project before purchasing?
Is there a limit to the number of times I can download a purchased image or video?
How can I access my purchased downloads after I've completed the purchase?
Can I download a previously purchased image or video multiple times on different devices?
Do you offer batch downloading for multiple images or videos?
What should I do if I encounter issues while downloading an image or video?
Can I download content I've licensed again at a later date?
What happens if I accidentally delete a downloaded file?
How can I check all my purchases?
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Contact us
Helping customers to buy and license imagery:
+44 (0) 1235 844600
For sales enquires about Live News, Sport and Entertainment:
+44 (0) 1235 844590
Front Desk - UK Office
Open Monday to Friday
09:00 - 17:00 GMT BST
+44 (0) 1235 844580
Address:
Alamy Limited
6 - 8 West Central
127 Olympic Avenue
Milton Park
Abingdon
Oxon, OX14 4SA